Pacellico
Terri Lee

Terri Lee

Project Management

Customer Service OperationSupply Chain ManagementProcess Automation
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Experience that reaches the operation.

Terri is a project management leader with over 20 years of APAC experiences across customer service, supply chain management and training in the telecommunication and e-commerce sector.

She took different leadership roles including Regional customer service director in Checkpoint Apparel Label Asia Ltd., Senior project manager in CommScope Corporation and Training Manager in Alibaba.com Asia Ltd. She brings her deep expertise in SAP systems, cross-functional stakeholder management, and executing end-to-end operational strategies. Throughout her career, she has consistently led complex business transformations, streamlined supply chain workflows, and built global training models to drive customer satisfaction and regional growth.

Recent projects included:

“Project Harmony” business process integration resulting a USD2M saving

150% increase for Alibaba International resellers’ network

SAP S4 Hana go-live implementation with workflow automation

USD400M tender award win on the Middle east QTEL project

Explore the experience across the full Pacellico team.

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